Reviews

Allied Self Storage

5.00starstarstarstarstar
(27 Reviews)
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136 Arbor Court

5.0 Rating - 27 Reviews
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Anne Erwin

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on google Thursday July 02, 2020
Great customer service. Temperature controlled units stay at 72.

Bert Man

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on google Tuesday June 02, 2020
This reviewer did not leave a comment about their rating.

Deanna Weber

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on google Thursday January 02, 2020
Nice clean storage facility

Angel Anu'

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on google Monday December 02, 2019
This people are the greatest! Storage building very clean! I would recommend this place to anyone!!

Allan Kilevo

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on google Saturday November 02, 2019
Great customer service, clean with great care.

Chrissy Hinton

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I am editing my review from 1 star to 5. I finally got in touch with Brandy and she couldn’t have been more apologetic, helpful, understanding and friendly. Due to staffing issues she hadn’t been able to get back with me. She not only took care of the late fees and extra months of charges, she also tried to prorate my last month of rent and offered a refund which I refused since I did use the unit late into August. Also, she knew exactly who I was and even recalled parts of our conversation from the day we moved into the unit! Thank you, Brandy, for your kindness and best of luck with your staffing issues!! Original review: We have left numerous messages since September to have someone call us back and no one has returned our calls. We have been out of the unit since end of August and now we have almost $300 in payments and late fees because we can't speak to anyone about cancelling as we are out of town. Also, we now have a lien on our unit but we don't even have a unit!!! Will not use this company in the future.

Winston Davis

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Very clean and attentive front office! I was extremely impressed at how professional they were in the office and their patience. Was able to speak and meet with Brandi while I was servicing a client for moving in one of their units. Will definitely be recommending this facility to my friends and family. - Winston Davis, Sales/Marketing Manager @ College Hunks Hauling Junk & Moving

angel gaiter

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They are very nice people to work with you.. Also facility is super Clean! And very easy access. OVERALL I RATE THEM 5 STARS.. I recommend this company to anyone!

Tyson Kemp

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Todd Tucker

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Fast friendly service, units are nice and clean and easy to get too.

Mike Holman

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First time I ever used a storage unit and this place is great. Clean, friendly staff, everything I expected and more. I will definitely use them again and refer anyone who is looking.

Samuel Nakai

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The personnel were very pleasant and the gates are open from 8AM to 5pm. They were exactly what I needed.

Clarissa Leonard

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BJ Review

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Allied Self Storage was great to work with. We were moving from Huntersville NC to an apartment in the area and needed storage while we looked for a home. I was able to get everything set up while I was in NC. We were able to take the moving truck directly to the storage area with no issues. Easy access to the storage area at all hours. We have now moved to our new home and closing the account was just as easy. Great customer service and would use again if needed.

Kelly EA

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I needed a large storage unit on short notice. I called around and found Allied Self Storage. They had a unit available and I was able to electronically sign all docs and set up my gate code so I could access it that day without having to take time from my day to go sign papers. Anytime I had any questions I could send a quick email and get almost a immediate response from friendly staff. Would recommend this business to EVERYONE!

Karen Munos

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(Translated by Google) Everything went very great. Storage is easy to access, they have cameras 24/7 monitoring. Everything is very clean and air conditioned. My things were very safe. And Brandi is awesome! She is very kind and helpful. I'll recommend allied storage to everyone !. Everything was great. It is easy to enter and have cameras monitoring 24 hours. It is clean and has good air conditioning everything stays fresh. My things were safe. And Brandi is great. She is very good at her work and helped me with all my questions and needs. I recommend allied storage to anyone. :) thanks a lot for your services! (Original) Everything went very great. Storage is easy to access, they have cameras 24/7 monitoring. Everything is very clean and air conditioned. My things were very safe. And Brandi is awesome! She is very kind and helpful. I'll recommend allied storage to everyone!. Todo fue genial. Es facil de entrar y tienen camaras monitoriando las 24 horas. Esta limpio y tiene buen aire acondicionado todo se mantiene fresco. Mis cosas estuvieron seguras. Y Brandi es genial. Es muy buena en su trabajo y me ayudo con todas mis preguntas y necesidades. Le recomiendo allied storage a cualquiera. :) thanks a lot for your services!

Chris Davet

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Carole Ann King

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Everything went very smoothly. Storage is easy to access, very clean and air conditioned. We felt our things were very safe.

Chris Vass

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Very friendly and accommodating staff clean secure units I would not hesitate to use them again in the future or recommend them to anyone.

John Sullivan

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- When moving over a weekend we discovered we needed some temporary storage asap - yet most places were closed. Allied had an online webpage that let me select and pay for a unit online, and then give me an access "gate" code immediately so I could start using it immediately. That was a great help during the pressure of moving. - When we had an issue getting in the first time due to a power outage in the area Brandi responded to our after hours call very quickly and gave me a solution that would get us in during the weekend. Great service. - I've had the privilege of talking with Brandi a few times as we've moved in, then considered a 2nd unit (and then changed our mind) and in all cases Brandi does a great job managing this facility. - Top that with 24/7 access to your stuff (something many other places do not do) and this has been a really helpful resource for us! Thanks Brandi for all the help. We appreciate it.

Susan Lewis

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Janine Dinsmore

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Great customer service.I have been renting a unit on and off with them for 10 years. They are great.

Wendy Blevins

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I have had storage units for years and by far Allied is the best!! Brandi is awesome. Great customer service. I had asked Brandi for a climate controlled unit and she said that they did not have any available but it was just a short time and she call with a unit that was coming available and it was the first one inside the door. I have recommended Allied to everyone that has asked me about self storage. Overall, I just can't say enough good stuff about Allied self storage!!!!

gregory bryce

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Great customer service

James Johnson

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Brandi, the storage manager, is VERY service-oriented -- always positive, understanding, and as helpful as she can be. On a recent occasion, I returned from a winter trip to find my storage lot blocked by a pile of snow. When I called Brandi about it, she had the pile removed within an hour or two. On another occasion, I had concerns about the actions of a fellow renter(s?), and asked Brandi to post a notice asking customers to discontinue the offending behavior. She did so at the next opportunity. On yet another occasion, I found another unit in the spot I thought was mine. Brandi was at the lot within 2 minutes of my calling her, and helped me get it straightened-out on the spot. Good job, Brandi! I enjoy working with you. (JimJ)